Hi, I'm Tridha Mukherjee — an analytical fintech specialist with cross-industry experience spanning banking, e-commerce, and SaaS, seamlessly integrating core banking systems, regulatory compliance, and advanced data science to enable high-impact, data-driven decision-making.
What I Bring
Career Path
Universal Banker – Operations & Compliance
Aug 2025 – Present
Current RoleAnalyze customer transaction histories (ACH, wire, debit/credit, deposits) to identify discrepancies, unusual activity patterns, and potential fraud indicators using core banking systems (Fiserv, Encore).
• Prepare operational and compliance reports using Excel (PivotTables, Power Query) to track transaction volumes, dispute trends, exception rates, and service metrics.
• Support Reg E dispute investigations by reviewing transaction logs, timestamps, and account activity documentation for resolution workflows.
• Perform KYC verification and assist with AML monitoring in alignment with federal regulatory standards (OFAC, Reg E, Reg CC, GLBA).
• Escalate suspicious activity cases in accordance with internal risk management and fraud prevention protocols.
• Collaborate with compliance and digital banking teams during system updates, assisting with data validation and workflow integrity checks.
• Maintain detailed documentation to ensure audit readiness and adherence to internal control standards.
• Assist with branch-level KPI monitoring: transaction turnaround time, customer activity trends, and operational accuracy metrics.
Stack: Fiserv, Encore, Excel (PivotTables, Power Query), SharePoint CRM, Microsoft Teams.
Full-Stack Dev & Data Analyst
Nov 2020 – Aug 2025
Maintained e-commerce platform (changingthepresent.org) and built data pipelines, dashboards, and analytics workflows using C#, ASP.NET, MySQL, Python, and Power BI.
• Implemented Python web scraping (BeautifulSoup, Requests) for competitive data extraction and automation.
• Designed and optimized ETL workflows to automate data extraction, transformation, and loading into MySQL databases.
• Created stored procedures, views, and indexing strategies to enhance query performance.
• Built interactive Power BI dashboards for business performance insights and decision-making.
• Utilized Excel and MySQL for data processing, visualization, and BI reporting.
• Performed unit, integration, regression, cross-browser, and UAT testing for software reliability.
• Implemented database backup/recovery procedures ensuring data integrity and business continuity.
Stack: C#, ASP.NET, JavaScript, HTML, CSS, Bootstrap, MySQL, Git, IIS, Python (BeautifulSoup, Pandas, NumPy), ETL, Power BI, Asana.
Front-End Dev & DBA
Apr 2019 – Dec 2019
Developed responsive web interfaces for Vyncs (vyncs.com) using HTML5, CSS3, and JavaScript — improving page load speed by 30% and mobile engagement by 22%.
• Collaborated with UI designers and backend developers, reducing integration issues by 40% and speeding up feature delivery by 20%.
• Executed database maintenance tasks including backups, updates, and performance tuning using MySQL.
• Conducted code reviews, debugging, and managed codebase via Git for smooth team collaboration.
• Participated in agile sprints including sprint planning, daily stand-ups, and retrospectives.
• Created and executed functional test scripts; performed unit, regression, cross-browser, and mobility testing.
• Designed user training documentation in Word and PowerPoint for stakeholder enablement.
Stack: HTML5, CSS3, JavaScript, SQL, MySQL, GitHub, Bootstrap, Visual Studio, IIS Manager, Slack.
Academic & Professional
Data Science
Purdue University
Electrical Engineering
Narula Institute of Technology, MAKAUT
Reg E & Reg CC Dispute Resolution
Internal Compliance Training · Central Bank
BSA/AML Compliance Fundamentals & GLBA
Internal Compliance Training · Central Bank
Power BI Desktop for Business Intelligence
Udemy
Python for Data Science & Machine Learning
Udemy · 2021
SQL for Data Analysis
LinkedIn Learning
Copilot for Productivity
Internal Training · Central Bank
Portfolio